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Food Safety

Food safety is a top priority for SUNY Oneonta Dining Services.

  • We have a Campus Executive Chef who oversees food safety at all our campus operations.
  • Our employees use Hazard Analysis of Critical Control Points (HACCP) monitoring systems and safety procedures to ensure safety through all points of the food service system – from delivery to plate.
  • SUNY Oneonta Dining Services participates in nationally accredited food safety training programs, such as ServSafe and AllerTrain, and all employees go through a standardized training program. Within all locations, staff accountability is crucial, including retraining and disciplinary action in cases of violation.
  • In addition to state health inspections, all areas of our operation undergo monthly internal audits and annually receive rigorous third-party food and safety audits to ensure the highest industry quality assurance standards are met.
  • We want students to know that if a guest reports a suspected foodborne illness or instance of adulterated food, we have a process in place that includes alerting and gaining assistance from the University and local health services. As soon as dining management is notified of a problem, immediate action is taken to reach out directly to any affected individuals to confirm, investigate, and address the issue as quickly as possible. Campus dining's management team reviews all food safety protocol procedures. The cooperation of all impacted individuals is necessary to ensure the issue is fully investigated and resolved.

We ask our guests to partner with us in several ways:

  • Be careful not to cross-contact with food that is already on your plate when using serving utensils—this helps protect people with food allergies and sensitivities.
  • Keep serving utensil handles out of the food—handles contaminate food, and when that happens, we must remove it from the service area to be composted. This also affects sustainability and waste reduction efforts.
  • Use provided utensils and dispensing systems for all foods. This keeps illnesses from spreading through contact with food.
  • Always make sure to use the inside of your elbow when you cough or sneeze and turn away from any displayed food—that helps prevent the spread of germs on surfaces.

How to Report a Food Safety or Quality Concern

We're Here to Listen

The SUNY Oneonta Dining team is here to work with students and the University to identify any gaps and ensure a safe dining experience.